Excludes
International flights(From/to home)
Additional accommodation before and at the end of the tour
Tips(Tipping guideline US$10.00 pp per day)
Personal items(Souvenirs, travel insurance, visa fees, etc.)
Government imposed increase of taxes and/or park fees
Some meals(As specified in the day-by-day section)
Drinks
Important information
list of things customers should know before booking or starting an event, especially for self-driving tours or similar activities:
Vehicle Requirements: Ensure your vehicle meets the minimum requirements for the tour. This could include 4-wheel drive capability, ground clearance, or specific vehicle dimensions for parking and maneuvering in certain areas.
Camping Equipment: If camping is involved, clarify what equipment is provided and what customers need to bring. Typically, this includes tents, sleeping bags, cooking utensils, and any special gear like portable stoves or lanterns.
Route and Itinerary: Provide a detailed itinerary or route map. Highlight points of interest, recommended stops, and any restrictions (e.g., no-go zones, sensitive ecological areas).
Safety Precautions: Emphasize safety guidelines and any required certifications or permits (e.g., wilderness first aid, camping permits). Include emergency contact information and procedures.
Weather Conditions: Inform customers about typical weather conditions during the event period. Advise on appropriate clothing and gear for different scenarios (e.g., rain, heat, cold).
Physical Requirements: Specify any physical demands of the tour, such as hiking distances, elevation changes, or activities requiring moderate fitness levels.
Environmental Responsibility: Encourage environmentally responsible behavior, such as packing out trash, respecting wildlife, and adhering to Leave No Trace principles.
Food and Water: Clarify what meals (if any) are included and whether participants need to bring additional food and water. Mention options for purchasing supplies along the route.
Group Size and Dynamics: Inform customers about the expected group size and dynamics. This helps set expectations for social interactions and logistical considerations.
Cancellation Policies: Clearly outline your cancellation and refund policies, including deadlines and any non-refundable deposits.
Additional Costs: Disclose any additional costs not included in the initial booking fee, such as park entrance fees, tolls, or optional activities.
Personal Items to Bring: Provide a checklist of recommended personal items, such as sunscreen, insect repellent, personal medications, and a camera.
Driving and Navigation: If applicable, provide details on navigation tools (maps, GPS devices) and any local driving regulations or customs participants should be aware of.
Communications: Explain communication options during the tour, including cell phone coverage, radio channels (if used), and emergency communication procedures.
Feedback and Reviews: Encourage customers to read reviews or testimonials from previous participants to get a better sense of the experience and potential challenges.
By ensuring customers are well-informed about these aspects before booking or starting the event, you can enhance their overall experience and minimize misunderstandings or logistical issues along the way.
